Terms & Conditions, Delivery & Returns

Between Société Antiquités des Remparts, 9 rue du quatre septembre, 75002, Paris, with a share capital of €728740, registered in the Paris Trade and Companies Register under number 432 919 603, represented by Mrs Goulignac Laura-Fleur, in her capacity as manager, duly authorized for the purposes hereof. The company can be reached by email by clicking on the contact form accessible via the site's contact page. Hereinafter referred to as the "Seller" or the "Company".

On the one hand, and the individual or legal entity purchasing products or services from the company, hereinafter referred to as "the Buyer" or "the Customer" On the other hand, the following has been set forth and agreed upon: PREAMBLE

The Vendor is a publisher of Jewellery products and services exclusively for consumers, marketed through its websites (http://www.BijouxAnciens.Paris). The list and description of goods and services offered by the Company can be consulted on the above-mentioned sites.

Article 1: Purpose

These General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products offered by the Seller.

Article 2: General provisions

These General Terms and Conditions of Sale (GTCS) apply to all sales of Products made through the Company's websites, which form an integral part of the Contract between the Buyer and the Seller. The Vendor reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The GCS applicable at that time are those in force on the date of payment (or first payment in the case of multiple payments) of the order. These GCS can be consulted on the Company's website at the following address: www.bijouxanciens.paris/mentions-legales/ . The Company also ensures that their acceptance is clear and unreserved by placing them online on the website. The Customer declares that he/she has read the present General Terms and Conditions of Sale, and any Special Terms and Conditions of Sale relating to a product or service, and accepts them without restriction or reservation. The Customer acknowledges that he/she has received the necessary advice and information to ensure that the offer meets his/her needs. The Customer declares that he/she is legally capable of entering into a contract under French law, or that he/she validly represents the individual or legal entity on whose behalf he/she is entering into a contract. In the absence of proof to the contrary, the information recorded by the Company constitutes proof of all transactions.

In accordance with law 80 335 of 12/05/80 concerning the transfer of ownership, all goods delivered and services provided by our company remain our property until invoices have been paid in full.

Applicable Law and Jurisdiction: These terms and conditions are governed by French law. In the event of a dispute, the Paris Commercial Court shall have express jurisdiction.

Article 2 : Prices
The prices of the products sold through the websites are indicated in Euros, inclusive of VAT and precisely determined on the Product description pages, and exclude specific shipping costs. We only deliver via Valeurs Déclarées in France. The Company reserves the right to modify its prices at any time in the future. The telecommunication costs necessary for access to the Company's Internet sites are borne by the Customer. Delivery charges may also apply.

Article 3: Conclusion of the online contract
The Customer must follow a series of steps specific to each Product offered by the Vendor in order to place an order. However, the steps described below are systematic:

➢ Information on the essential characteristics of the Product;
➢ Choice of the Product, if necessary of its options and indication of the essential data of the Customer (identification, address...);
➢ Acceptance of these General Conditions of Sale visible on the website.
➢ Verification of the elements of the order and, if necessary, correction of the errors.
➢ Follow-up of the instructions for the payment, and payment of the products.
➢ Delivery of the products.

The Customer will then receive confirmation of payment of the order by e-mail, as well as an acknowledgement of receipt of the order confirming it. The Customer may consult these general terms and conditions of sale at any time on the inernet site. For delivered products, delivery will be made to the address indicated by the Customer. In order for the order to be processed correctly, and in accordance with article 1316-1 of the French Civil Code, the Customer undertakes to provide truthful identification details. The Vendor reserves the right to refuse the order, for example in the case of any abnormal request, made in bad faith or for any legitimate reason.

Article 4: Products and services
The essential characteristics of the goods and services and their respective prices are made available to the purchaser on the company's websites. The customer confirms that he has received details of delivery charges, as well as the terms of payment, delivery and performance of the contract.

The Vendor undertakes to honour the Customer's order within the limits of available stocks of Products only. In the event of a shortage, the Vendor will inform the Customer within a limited period of time. This contractual information is presented in detail and in the French language. In accordance with French law, they are summarized and confirmed when the order is validated.

The parties agree that illustrations or photos of products offered for sale have no contractual value. The period of validity of the offer of the Products and their prices is specified on the Company's websites, as well as the minimum duration of the contracts proposed when these relate to a continuous or periodic supply of products or services. Except in the case of special conditions, the rights granted hereunder are solely those of the natural person who signs the order (or the holder of the e-mail address communicated). In accordance with the legal provisions concerning conformity and hidden defects, the Vendor will refund or exchange defective products or products that do not correspond to the order. For any refund or exchange, simply contact us by e-mail or via the contact page. Returned items must not have been modified, engraved or damaged in any way before being returned. Should this be the case, we reserve the right to refuse a refund. 

If the items are returned in good condition, the refund will be made within 10 working days. 

Article 5: Retention of title
Products remain the property of the Company until full payment has been received.

Article 6 : Terms of delivery
Products are delivered via Laposte and the Valeur Déclarée service to the delivery address indicated at the time of order and within the time indicated. This delivery time does not include the time required to prepare the order. Declared Value deliveries require you to go to your local post office with your proof of identity to collect your parcel. No parcel will be delivered without identification. In the event of a delay in shipment, you will be notified by e-mail. In the event of late delivery, the Customer may cancel the contract in accordance with the terms and conditions set out in Article L 138-2 of the French Consumer Code. The Vendor will then reimburse the product and the "outward" costs in accordance with Article L 138-3 of the French Consumer Code. The Vendor provides a telephone contact point (cost of a local call from a landline) indicated in the order confirmation e-mail, in order to follow up the order. The Vendor reminds you that when the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to the Customer. It is the Customer's responsibility to notify the carrier of any reservations regarding the product delivered.

Article 7: Availability and presentation
Orders will be processed within the limits of our available stocks or subject to the stocks available from our suppliers. If an item is unavailable for more than 15 working days, you will immediately be informed of the foreseeable delivery times and the order for this item may be cancelled on request. The customer may then request a credit note for the amount of the article or a refund.

Article 8: Payment

Payment is due immediately upon ordering, including for pre-ordered products. Payment may be made by credit card, bank transfer or cheque certified by your bank. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by credit card is carried out by our payment service provider. Once the payment has been initiated by the customer, the transaction is immediately debited after the information has been verified. In accordance with article L. 132-2 of the French Monetary and Financial Code, the commitment to pay by card is irrevocable. By providing his/her bank details at the time of sale, the Customer authorizes the Vendor to debit his/her card for the amount relating to the price indicated. The Customer confirms that he/she is the legal holder of the card to be debited and that he/she is legally entitled to use it. In the event of an error, or if it is impossible to debit the card, the Sale is immediately cancelled and the order cancelled.

Staggered payments and deposits: Jewelry paid for in instalments cannot be returned or exchanged. Payment of a deposit confirms acceptance of the terms and conditions of sale and is non-refundable.

Article 9: Withdrawal period
In accordance with article L. 121-20 of the French Consumer Code, "the consumer has a period of fourteen clear days in which to exercise his right of withdrawal without having to justify his decision or pay any penalties, with the exception, where applicable, of the cost of returning the goods". "The period referred to in the previous paragraph runs from receipt for goods or acceptance of the offer for services. The right of withdrawal may be exercised by contacting the Company as follows: By e-mail by replying to the order confirmation or on our contact page. If the right of withdrawal is exercised within the aforementioned period, only the price of the product(s) purchased will be reimbursed, with shipping and return costs remaining at the customer's expense. Products must be returned in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be remarketed in the same condition; if possible, they should be accompanied by a copy of the purchase receipt. In accordance with legal provisions, we provide you with a standard retraction form, to be sent to us at the following address: Antiquités des Remparts, 9 rue du quatre septembre, 75002, Paris.

In the case of direct purchase by appointment with hand delivery, the statutory cooling-off period does not apply. It only applies to jewelry purchased online on our website.

Refund procedure: Returned items must not have been modified, adjusted, engraved, repolished, or damaged in any way prior to being returned. Should this be the case, we reserve the right to refuse a refund. Items that have been transformed (cut to size), engraved or repolished at the customer's request are neither refundable nor exchangeable.
If the articles are returned in conformity, the refund will be made within 10 working days. 

Article 10: Warranties

In accordance with the law, the Vendor assumes two warranties: of conformity and of hidden defects. The Vendor will refund the purchaser or exchange products that appear to be defective or do not correspond to the order placed. The refund request must be made as follows: by e-mail by replying to the confirmation e-mail or via the contact page. The Seller reminds you that the consumer: - has a period of 2 years from delivery of the goods to take action against the Seller - may choose between replacement or repair of the goods, subject to the conditions set out in art. apparently defective or not corresponding - is exempt from proving the existence of the lack of conformity of the goods during the six months following delivery of the goods. - that, except for second-hand goods, this period will be extended to 24 months from March 18, 2016 - that the consumer may also invoke the warranty against hidden defects in the item sold under article 1641 of the French Civil Code, in which case he may choose between rescission of the sale or a reduction in the purchase price (provisions of articles 1644 of the French Civil Code).

Conflict Free Diamonds: Diamonds invoiced come from a legitimate source that is not involved in financing armed conflict and is in compliance with United Nations resolutions. The seller, based on his knowledge and/or on written guarantees provided by the supplier of these diamonds, certifies that these diamonds are "conflict free".

Terms and Conditions Update Date : 10/12/2023

By accepting our services and products, the customer acknowledges having read and accepted all the general terms and conditions of sale set out above.

Article 11: Complaints
If necessary, the Buyer may make any complaint by contacting the company using the following details by e-mail contact@bijouxanciens.paris or via the contact page of the site.

Article 12: Intellectual property rights

Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly forbidden.

Article 13: Force majeure
Performance of the seller's obligations hereunder shall be suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent performance. The seller will notify the customer of the occurrence of such an event as soon as possible.

Article 14: Nullity and modification of the contract
Should any of the stipulations of the present contract be null and void, such nullity shall not entail the nullity of the other stipulations, which shall remain in force between the parties. Any contractual modification is only valid after a written and signed agreement between the parties.

Article 15: Protection of personal data
In accordance with the French Data Protection Act of January 6, 1978, you have the right to query, access, modify, oppose and rectify any personal data concerning you. By accepting these general terms and conditions of sale, you consent to the collection and use of your personal data for the purposes of this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. To do so, simply click on the link at the end of our emails or contact the data controller (the Company) by registered letter. We monitor traffic on all our sites.

Article 16 Limited liability clause
The Seller's liability for the performance of the service is limited to 100 euros.

Article 17: Applicable law

All clauses contained in these general terms and conditions of sale, as well as all purchase and sale transactions referred to herein, shall be governed by French law. 

Our general terms and conditions of sale are based on a free template that can be downloaded at
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